Legal

Privacy Policy

We collect only the information required to respond to your inquiries, send quotations, and fulfil sample or bulk orders.

Last updated: 26 September 2026

Who we are

This website is operated by M/s Veltrix Exports (Proprietorship), House No. 2, Gali No. 2, Santi Nagar, Chapra, Saran, Bihar 841301, India, which exports makhana (fox nuts) under the brand Mithila Pearl. In this policy, "we" and "us" mean M/s Veltrix Exports. You can reach us at info@mithilapearl.in.

What we collect

Contact details (name, email, phone, company, country)
Order requirements (product, grade, quantity, specifications, destination)
Analytics for site performance (no personal identification)

How we use it

We use this information to reply to your inquiries, send quotations, arrange samples and fulfil orders.

Who we share it with

Your data is not sold or shared with third parties, except service providers required for shipping, payments and compliance.

Retention

We retain inquiry data for up to 24 months for follow-ups and compliance recordkeeping.

Your rights

You can request access to, correction of, or deletion of your data at any time by emailing info@mithilapearl.in.